● FAQ
Good questions, straight answers.
No jargon, no fine print. If something's not here, just ask on the contact page.
Getting started
Who do you work with? +
Local and small businesses around Jacksonville — trades, shops, and service businesses like landscaping, HVAC, plumbing, roofing, sod, and pest control. If you're owner-run and word of mouth has carried you this far, you're exactly who Swaha AI is built for.
Do you only work with Jacksonville businesses? +
Jacksonville and Northeast Florida are home, but remote clients nationwide are welcome too. The work — profile, social, email, SEO — is handled the same way wherever you are.
What happens on the first call? +
Fifteen minutes to hear what's not working and give a straight answer on whether Swaha AI can help. No pitch deck, no pressure. If it's a fit, you'll know what it costs and what you'll get before the call ends.
What's included
What's included in the $1,000/month? +
12 social posts, 2 email newsletters, full Google Business Profile management (posts, Q&A, photo uploads, and reviews answered within 48 hours), one SEO blog post or site update, a marketing plan delivered on the 1st, and a plain-English performance report by the 5th of the following month.
What's not included in the retainer? +
Ad spend, website builds or redesigns, video production, graphic design beyond basic social templates, custom photography, technical SEO audits, and Google LSA setup. Most of those are available separately — just ask.
Which platforms do you post on? +
Facebook and Instagram, or Google Business Profile, plus email — whichever mix fits where your customers actually are. Anything outside that is agreed up front.
Pricing & terms
Is there a contract? +
No. It's month-to-month — cancel anytime with 30 days' written notice. No minimum engagement, no penalty, no pressure.
Do you handle ad spend? +
Ad spend is billed directly by Google or Meta — never by Swaha AI, and never marked up. The retainer covers the work; you stay in control of the budget.
Are there any setup or hidden fees? +
No setup fee on the retainer. Pricing is flat: $1,000/month for the retainer, $500 flat for a website, and the Google LSA add-on is $200 one-time plus $300/month. That's it.
Results & process
How fast do results come? +
Marketing compounds. Your Google profile and reviews can move in weeks; local SEO and steady content usually take a few months. No promises of leads in week one — anyone who does is guessing.
Will I see what's going out? +
Yes. A marketing plan lands on the 1st — what's going out, where, and why — and a plain-English report follows by the 5th of the next month. No mystery, no dashboards you have to decode.
Websites
Can a website be built on its own? +
Yes. A clean, mobile-ready 5-page site is $500 flat, live in 7 business days once your content is in — no retainer required.
What do I need to provide for the website? +
A short questionnaire and your content (text and images). Copy gets cleaned up and laid out; you bring the words and photos, or stock images are used. You buy your own domain.